1. Knowledge Base
  2. HubSpot+WhatsApp Integration
  3. Messages are not synced in App dashboard

My HubSpot+WhatsApp Integration Dashboard is not syncing with WhatsApp

If your HubSpot + WhatsApp Integration Dashboard is not syncing with WhatsApp, follow these steps to resolve the issue:

Key Requirements for Successful Integration:

  1. Phone Connection: Ensure the phone connected with the WhatsApp number used for the integration is powered on and has an active internet connection.
  2. Sync/Login: Once the above conditions are met, you can sync or log in with the HubSpot portal using the HubSpot + WhatsApp Integration Google Chrome extension.

Still Facing Issues?

If the issue persists after checking the above requirements, you can:

  • File a ticket for support.
  • Book a meeting with our customer success team for further assistance.
  • Alternatively, message us directly on WhatsApp at +919818825203.