General FAQs
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      I just paid to compress all of our images on HubSpot. In HubSpot it is saying: Portal not Activated / When exactly do you start the process of compression?

      • We activate your account within 2 hours of purchase
      • While the optimisation starts within 2 hours, the report is only available after 24 hours.
      • Until then the status remains as “Portal not activated”
      • In case Hubspot doesn't update the status in 2 hours, please log out of HubSpot, and do a hard reload in Chrome. Login to HubSpot again and you should see your status activated.
      • If you still don’t see the status updated, reach out to us at litepics@niswey.com