Messages are not synced in App dashboard
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      2. HubSpot+WhatsApp Integration
      3. Messages are not synced in App dashboard

      HubSpot+WhatsApp Integration isn’t allowing me access to the synced WhatsApp account.

      HubSpot+WhatsApp Integration can only be used when the WhatsApp number is not being accessed using WhatsApp Web on any device. The ‘Account’ tab of the Dashboard shows a pop-up message indicating the conflict in such a case.

      Message showing conflict in connecting to WhatsApp

      To use WhatsApp from HubSpot+WhatsApp Integration, click on the ‘Use Here’ button in the pop-up message, or:

      • Log out of WhatsApp Web from all devices
      • Refresh HubSpot
      • Log in to your HubSpot+WhatsApp Integration account through the Google Chrome extension
      • Start using WhatsApp through HubSpot+WhatsApp Integration