Follow the steps to set WhatsApp messages as triggers in HubSpot Workflows using HubSpot+WhatsApp Integration:
- Go to the HubSpot Workflows page
- Click ‘Create Workflow’
- Select ‘Contact Based’ workflow and click on ‘Next’
- Click on ‘Set Enrollment Triggers’
- Set Filter Type as ‘HubSpot+WhatsApp Integration: Message received’ or ‘HubSpot+WhatsApp Integration: Message sent’, as per your workflow requirement
- Set the other criteria and actions as per your requirement
You can create tasks, set meetings, and trigger other actions by setting WhatsApp message-based triggers.