- Group Conversation Sync is not available for Starter Plan users.
- All group conversations shall show up only the HS Contact CRM card by deafault.
- The above feature is available only for Standard users.
- However, no conversation will sync to HS until and unless a message is sent in the Telegram Group from HS CRM card.
- The above feature is available only for Professional Plan users.
- For users with Professional Plan, on initiating a chat in the Group from HS CRM card, a new HS Contact is created for the Group with the Group Name.
- Group Conversations can be initiated from the HS Contact (of the Group) CRM card