General FAQs
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      Conversations not getting synced to the Contacts Activity Timeline.

      • All one-on-one conversations with the Telegram Contact will start to sync in the HS Contact Timeline after NisWire is installed and auto-contact creation is on.
      • If auto-contact creation is on, the conversations will start to sync on both receiving any message on Telegram, or chat is initiated from the HubSpot CRM card.
      • If auto-contact creation is off, the conversation shall start to sync only for the contacts, with whom the chat was initiated from the HubSpot CRM card.
      • Any historical conversation can be viewed from the CRM card.