Yes. by integrating your HubSpot portal with a WhatsApp Business API account, you can avail the following additional features and benefits:
- Every new WhatsApp-enabled number is initialized at Tier 1. WhatsApp monitors message volume as well as quality, and will automatically move customers between tiers based on the total number of unique recipients across the past 7 days.
| Tier 1 | Limited to 1,000 unique message recipients per day |
| Tier 2 | Limited to 10,000 unique message recipients per day |
| Tier 3 | Limited to 100,000 unique message recipients per day |
- Scope for increasing the per day messaging limit on the basis of usage and quality rating by WhatsApp
- You can send automated messages using approved templates
- You can create chatbots for providing customer support service
WhatsApp Business API account integrated with HubSpot allows you to use HubSpot workflows to send WhatsApp messages in addition to using them as triggers